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Re: GANTRY ADMIN - troubleshooting tips

  • Re: Re: GANTRY ADMIN - troubleshooting tips

    Posted 13 years 5 months ago
    • I found a problem with gauntry fonctionnalities(template interface edition) when component adminBarDocker 1.1.4 is installed. Desinstall and Gantry work again. :cheesy:
  • Re: Re: GANTRY ADMIN - troubleshooting tips

    Posted 13 years 5 months ago
    • Hi Kat -
      Thanks for this post. I have a question - My directory permissions look just like the one in your example where every directory is unwritable. It seems that is my problem. You say I can change permissions via my FTP program but I'm not sure what you mean. How can I make all my directories writable?

      Thanks for any help,
      Seth
  • Re: Re: GANTRY ADMIN - troubleshooting tips

    Posted 13 years 5 months ago
    • Kat05's Avatar
    • Kat05
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    Re: Re: GANTRY ADMIN - troubleshooting tips

    Posted 13 years 5 months ago
    • hi seth,

      glad this post was helpful! :)
    • Kat05 / QA Lead & Support / Germany
  • Re: Re: GANTRY ADMIN - troubleshooting tips

    Posted 13 years 5 months ago
    • 1. > help > system info > directory permissions...
      If I switch this to 777, its writable. But is this not a problem for the savety?

      Gr, Ed.
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    Re: Re: GANTRY ADMIN - troubleshooting tips

    Posted 13 years 5 months ago
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    Re: Re: GANTRY ADMIN - troubleshooting tips

    Posted 13 years 4 months ago
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    Re: Re: GANTRY ADMIN - troubleshooting tips

    Posted 13 years 3 months ago
    • Hello

      i figure out a problem using gantry with the Template "Quantive" version (1.5.5).

      It works fine with Gantry version 3.0.11, all up from 3.1.x it is not possible to work with the template admin, no feature can be set....

      i checked all given tips, everything is configured right!

      BUT: I use customized database prefix. Could this be a problem for Gantry from 3.1.X

      Thank you for your support :)
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    Re: Re: GANTRY ADMIN - troubleshooting tips

    Posted 13 years 3 months ago
    • hi there,

      you could try a test install with the latest quantive rocketlauncher and a new database using the default table prefix. if things work there, then the prefix could be the problem.

      kat :)
    • Kat05 / QA Lead & Support / Germany
  • Re: Re: GANTRY ADMIN - troubleshooting tips

    Posted 13 years 3 months ago
    • Hi Kat,

      Thanks for getting back to me. I'd be happy to do a test install but where should I do it - it would destroy my previous work if I used rocket launcher in the same directory, wouldn't it?

      Also, just so you know, the site was up and running fine for a year and a half before this guy changed the time zone.

      Thanks a lot,
      Seth

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